Our Commitment to Accessible Flower Ordering
Accessibility Statement for Chislehurst Flowers
Our Dedication to Accessibility
At Chislehurst Flowers, we are dedicated to providing all our customers with an accessible and inclusive online experience. We believe that the beauty of our floral arrangements should be available to everyone in Chislehurst and beyond. Our goal is to ensure every customer, regardless of ability, can browse, select, and order flowers from our website with confidence and ease.
WCAG 2.1 AA Compliance
Chislehurst Flowers is continually working towards full compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines set out clear recommendations for making web content more accessible for people with disabilities, including those who rely on assistive technologies. By striving for this standard, we hope to provide all Chislehurst customers with an equal opportunity to enjoy our services.
Screen Reader Compatibility
Our website has been built to work effectively with popular screen reader software. All images of our Chislehurst floral designs include descriptive alternative text, ensuring that customers who use screen readers can understand the appearance and details of our flowers. Labels and headings have been carefully structured so that navigation remains logical and straightforward for those using assistive devices.
High Contrast and Clear Design
Understanding the needs of users with visual impairments, we have implemented a high contrast design. The combination of clear fonts, sufficient contrast between text and background, and legible design elements makes it easier for all users to browse and order Chislehurst Flowers online. Our website is regularly reviewed to maintain this level of readability.
Accessible Ordering for All Customers
Accessibility is at the heart of our customer service. We want every Chislehurst resident to be able to order flowers for any occasion—be it celebrations, condolences, or just because—with no barriers. Our online ordering system is designed to be simple, intuitive, and accessible, reflecting our mission to serve the entire Chislehurst community.
Ongoing Improvements and Feedback
We recognise that accessibility is an ongoing journey. At Chislehurst Flowers, we are constantly seeking feedback and making improvements based on the evolving needs of our customers and advancements in accessibility standards. We regularly test our site and update our features to ensure accessibility remains a top priority.
Contact Us for Accessibility Concerns
If you encounter any accessibility issues or have suggestions about how we can improve access to Chislehurst Flowers, we encourage you to get in touch with our customer service team. Your feedback helps us enhance our website and ensure that every customer can enjoy a seamless flower ordering experience in Chislehurst. We are committed to addressing concerns promptly and thanks you for helping us serve you better.
